Flat-Rate All-In Returns Desk

Competitor review volumes show the returns category is paid for - AfterShip 1,544 reviews at 4.7, Return Prime 767 at 4.8 and ReturnGO 405 at 4.9 on the Shopify App Store, with Loop self-reporting 5,000+ merchants - but that is evidence the category sells, not proof that the proposed flat plan will. The job is taking back a return (labels, exchanges, store credit, refunds) without being charged per return. The documented sore points are tier-gating and metering: an AfterShip reviewer writes that delivery-date return windows need the $119 plan and that it is 'not worth it if you're a small business', another says the lower tiers 'completely fail at making returns automated', and a Loop customer complains about per-return overage fees. This is not guaranteed to work: incumbents own the App Store shelf, carrier integrations take time, the core is copyable, and a flat unlimited plan can be arbitraged by high-volume stores. Kill it if fewer than 5 of 20 prepay, or if most already sit on a free or sub-$20 plan that meets their needs.